More than 6 years’ successful experience in customer service, problem-solving, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place.
•Possess solid computer skills.
•Excellent working knowledge Microsoft Excel, Microsoft Word, QuickBooks, Sage 50.
•Ability to training, motivates, and supervises customer service employees.
•Proactive planning led to notable increase in morale in all departments.
•Created customer satisfaction survey, drastically reducing potential problems.
BILLIE RADOVIC
NYSHWACC Community
Shares of Health
KAREN MORENO
NYSHWACC EXECUTIVE
SECRETARY